- Solutions
- Back Office
- Technician Mobile App
Complete more jobs in less time.
- Technicians can view all job details for a day, week, or month. These details include contact information, phone number, email, address, and job notes.
- Techs can complete jobs by adding notes, forms, pictures, & parts, and get digital signatures from the customers.
- Add new jobs from the Mobile App, start the job, pause, or put it on hold, all these times are tracked for their payroll.
Fix customer equipment issues without hassle.
- Review equipment and work history with all the notes and pictures, added for each equipment.
- Assign equipment to a job and add notes or pictures for that equipment.
- Add / update equipment for any service location or customer.
Attach checklists to every job.
- Remind your techs to fill out checklists or authorization forms either before or after starting a job.
- Build, customize, or update unlimited forms for your techs. Forms can have signatures, checklists, pictures, and many other options.
- Tech or an office user can attach a job to a form, or they can be filled out independently.
Avoid service delays with LIVE mapping.
- Shift schedules or optimize routes as necessary with traffic data overlaid in real-time.
- Get clear directions to the job sites and arrive on time.
- Offer fast, efficient, and on-time service for every customer.
Convenience in the Palm of Your Hands!
Turn the phone into a powerful tool for field techs to impress customers, close sales, record time, and collect payments, all together.
Reduce manual errors with accurate timesheets.
- Track everything in the field; from starting and ending shifts to taking quick breaks, travel, and job times.
- Automatically add labor and travel time to the invoice for billing. IndusTrack uses the same logic to track job time and payroll time.
- The supervisor can record time for the crew or technicians can clock in / clock out themselves for the same job at different times.
Avoid unnecessary payment delays.
- On the job site, techs can create invoices from the jobs, with all the time tracked, notes, and material used.
- Send invoices to your customers via email, capture digital signatures, and sync them back to the office.
- Split payments between different payment methods including cash, check, or card, and allow customers to do partial payments.
Complete workflow from adding a job to getting paid.
- Ability to add estimates or jobs right from mobile devices.
- Single tap convert an estimate to a job with customer signatures.
- Create an invoice once the job is completed and receive payment.
Go offline but stay connected, always.
- The Mobile App works offline so you don't have to wait for the internet.
- Keep recording details such as adding notes, capturing images, and creating forms.
- View customer history and equipment without interruption.
What you need is EXACTLY what we offer!
Job Hold Reasons +
Technicians can pick a job on hold reason from a pre-populated list.
Rename Forms +
Technicians can change the form's name in the field before submitting it.
Off Hours Jobs +
Using the Mobile App, field techs can create new estimates, jobs, or invoices during off hours.
Locate Parts by Closest Location +
Technicians can locate nearby trucks to get the required equipment for the job.
Helper's Time Tracking +
Technicians can log their helper’s time on the job without helpers needing their own app.
Proof of Work +
Technicians can capture and attach pictures to estimates and jobs as proof of work.
Call/SMS Customers +
Single-click call or SMS to the customer with our integrated app.
Less Hassle, More Profit.
Are you ready to get a 10:1 return on investment?