- Solutions
- Back Office
- Scheduling & Dispatching Software
Scheduling made easy.
- Whether you’re planning for a day or months in advance, coordinating teams' schedules is pretty quick.
- Create a job, add details, set priority, dispatch now, or save the job for the future.
- Organize by days, weeks, months, or timeline view for job schedules, assign a tech or crew to jobs, and automatically send job details to the tech's mobile app.
Efficiently handle recurring & multi-day jobs.
- Customize your calendar with different colors based on job types, service requirements, or customers.
- Create multiple calendars based on each department.
Stay up to date with LIVE maps.
- Always know where your technicians are, by having both customers' and technicians' exact locations on the map.
- View all the jobs assigned with up-to-the-minute changes.
- Easily switch between the street for satellite view and search customers, jobs, vehicles, or techs.
Help techs arrive fully informed.
- Keep your techs informed with detailed notes for each job along with parts, custom forms, and customer information including email, phone number, & directions to the job site.
- Your field team can get instant notifications for work orders or job changes.
- Receive quick notifications when the job is started or completed.
Work faster & better with historical data on the Mobile App.
- Reduce paperwork and the need for office visits with complete and updated job history by customers on the app and in the office.
- No more calling back and forth to confirm parts, equipment, or service notes.
- Quickly complete jobs with access to job histories in the field.
Say goodbye to missing paperwork.
- Using the Mobile App, technicians can add notes, take pictures, attach forms, and update job statuses.
- Your tech team can assign existing equipment or add new equipment to the job or the customer.
- Create purchase orders in the field and attach them to jobs.
Resolve the jobs on hold, quickly.
- On a single screen, see all your jobs: assigned, unassigned, completed, invoiced & on hold jobs. With a single click, assign jobs to techs.
- View all jobs on hold and reassign or re-dispatch the job once the hold is resolved.
- With different colors, identify the status of each job, either unassigned, assigned, started, or paused.
Measure productivity for smarter decisions.
- Analyze job stats to identify your best technicians, high-margin service jobs, and profitable clients for business success.
- Get all details of the job in one report, including notes, pictures, time spent on the job, parts, equipment, and mobile forms.
- Compare the actual time taken to complete a job vs. the scheduled time, for better planning; and view employee performance reports to assist your team in time optimization.
What you need is EXACTLY what we offer!
Calendar for Each Department +
Create a calendar for each department and assign that to office users & technicians.
Capacity Planning +
View how many technicians' hours are available on a daily basis and plan for maximum utilization.
Tracking with LIVE Map +
View all your jobs, techs, customers, and vehicles, on one map with real-time updates.
Navigation to Job Sites +
Technicians can get step-by-step directions to the job sites using integrated navigation in the Mobile App.
Multi-Tech Job Assignment +
Assign multiple technicians to a job and allow each technician to complete their own jobs for payroll.
Tools Tracking +
Create barcodes / QR codes for tools and scan them in & out of the warehouses and jobs.
Purchase Orders +
Create and manage purchase orders and attach them to jobs, both from the office or in the field.
Less Hassle, More Profit.
Are you ready to get a 10:1 return on investment?