Customer notification via text, customer portal
Phase base estimates
E-mail, Chat, Phone support, on boarding, Data Transfer
One time $120 for hardware per vehicle
Frequently Asked Questions
Is it easy to get started?
Absolutely. It only takes about five minutes to get up and running.
Can I easily switch plans after I get started?
Yes, you can switch to a different plan and the change will take effect in the following billing period.
How does pricing work for Field employees and office users?
In order to keep the pricing simple, we charge the same amount for the office employee and field worker that require the jobs to be dispatched to them.
Does your software support both commercial and residential service contractors.
Yes, we have features for both such as flat rate price book for residential and equipment tracking for commercial.
Can you do enterprise level custom pricing based on unique features?
Yes. We can create customize a package based on your needs.
What is the difference between ServiceTrack Mobile and OneTrack for office?
The app version, called ServiceTrackMobile, is designed for field workers to get information about jobs, clock in/out, update pictures, or mark tasks as complete. The web version (OneTrack) is designed for the office, but it can also be used on a tablets.
Do you have OBD II devices for hardwired tracking?
Yes. GPS tracking can be purchase standalone or it is bundled with our essential and plus package
Do you offer Asset Tracking?
Yes. We offer both powered and non-powered asset tracking devices.
If I am only using GPS tracking, do I need to pay extra get ServiceTrack app?
No. You will have free access to the mapping feature of the app.