INDUSTRACK VS. SERVICETITAN
Lower Prices, More Features, Free Migration
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Free onboarding
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Free data migration
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Free lifetime technical support by phone, email & text
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No hidden fees
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Features |
IndusTrack |
ServiceTitan® |
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Per user license
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$95.00
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$300 (estimated)
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Onboarding fees
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FREE
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$7,000 (estimated)
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Data migration fees
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FREE
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10,000 (estimated)
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Total cost of ownership, 10 seats, 3 years
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$34,200
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$125,000
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Vehicle Management |
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In-vehicle hardwired GPS tracking
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✔
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Requires third-party add-on |
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Alerts (speeding, braking, acceleration, geofencing, idle time, ignition on)
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✔
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Requires third-party add-on |
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Maintenance tracking: get alerts for oil change, tire rotation and other preventive maintenance
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✔
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Requires third-party add-on |
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Maintenance logging: record all preventive and non-preventive maintenance
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✔
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Requires third-party add-on |
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Mileage: track mileage in state and out of state, and run IFTA reports
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✔
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Requires third-party add-on |
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Engine hours: track engine hours for all assets and equipment
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✔
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Requires third-party add-on |
Inventory Management |
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Track inventory parts & non-inventory items; track the life of a part, from warehouse to tech to customer installation to invoice
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✔
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✔ |
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Generate bar codes, QR codes using bin and aisle numbers for your warehouse(s)
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✔
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X |
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Track equipment and warranty by serial number, QR code, or bar code
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✔
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Track inventory by warehouse and by truck
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✔
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CRM |
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All your customer information in one place, organized by tabs for estimates, invoices, service locations, notes, service contracts and more
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✔
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✔ |
Scheduling / Dispatching |
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Create schedules, add tasks, add parts, and manage resource availability. Dispatch jobs and equipment to techs, and see availability.
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✔
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✔ |
Mobile App |
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Techs can do time tracking, add jobs, estimates, invoice, receive payments, and view job history, equipment history, complete forms, capture signatures.
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✔
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✔ |
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A configurable mobile client based on the technician’s workflow
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✔
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LIMITED |
Customer Experience |
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| All your customer information in one place, organized by tabs for estimates, invoices, service locations, notes, service contracts and more |
✔
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✔ |
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Create custom tags for different types of customers
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✔
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Permanent notes by customer such as access codes and safety warnings
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✔
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Estimates / Quotes |
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Create estimates using flat rate price books OR inventory and convert to jobs
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✔
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X
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Create custom branded proposals from configurable templates with terms and conditions, signature field
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✔
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✔ |
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Send proposals directly to customers online and get signature approvals
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✔
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Create estimates in the field and convert to jobs with a click
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✔
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Invoicing |
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Create invoices in field or office from jobs, estimates, or from scratch
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✔
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✔ |
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Send auto reminders for overdue invoices and automatically add late fees
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✔ | |
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Add discounts for customers based on negotiated pricing
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✔ | |
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Add pictures and forms from jobs as attachments
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✔ | X |
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Configure all job notes to be added to invoices automatically
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✔ | |
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Take payments in the field or in the office with integrated payment processing
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✔ | ✔ |
Service Contracts |
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Generate profitable service contract estimates that will include equipment items, services for all equipment, duration of contract
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✔
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Requires commercial package
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Send service contracts electronically to customers and get online signature approval
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✔
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Requires commercial package |
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Convert service contracts and automatically generate list of jobs based on the contract
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✔
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Requires commercial package
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Keep track of all jobs performed for a given contract using Reports
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✔
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Requires commercial package
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Run reports based on each equipment’s work history
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✔
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Requires commercial package
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Memberships |
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Generate templated, customized memberships for residential customers and automatically schedule future services
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✔
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✔ |
Custom Forms |
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Create unlimited forms and checklists using our drag and drop tool; select from 30+ different options to build any type of form including pictures, signature forms, multiple columns
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✔
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✔ |
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Set up form triggers for techs; remind them to complete forms at job start or completion
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✔
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Attach forms to jobs or fill them out independently
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✔
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Time Tracking |
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Track shifts, job time, travel time, breaks, for each technician
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✔
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✔ |
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Automatically create time sheets for techs as they start and end jobs
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✔
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✔ |
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Supervisors can clock in and clock out crew members on jobs
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✔
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X |
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Allow techs to view their time sheets and supervisors to approve time sheets
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✔
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X |
Reminders and Notifications |
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Comprehensive set of reminders and notifications to keep your office team informed
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✔
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✔ |
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Assign reminders to each office user
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✔
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✔ |
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Set up reminders for jobs on hold, low inventory, driver license renewals, medical card renewals, service contract scheduling and expiration
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✔
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✔ |
Reporting |
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Basic, advanced, and customized reporting and dashboards
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✔
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✔ |
Integration |
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Complete integration module with both sync and import capabilities
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✔ | ✔ |