ratings

FEATURES

IndusTrack 

ServiceTitan® 
  Per user license
$95.00
$300 (estimated)
Onboarding fees 
FREE
$7,000 (estimated)
Total cost of ownership, 10 seats, 3 years 
$34,200
$125,000

Vehicle Management 

    
In-vehicle hardwired GPS tracking 
✔
Requires third-party add-on 
Alerts for overspeeding, brakes, acceleration, geofencing, idle time, and ignition
✔
Requires third-party add-on 
Maintenance tracking - Get alerts for oil changes, tire rotations, and other preventive maintenance checkups
✔
Requires third-party add-on 
Maintenance logging - Record all preventive and non-preventive maintenance checkups 
✔
Requires third-party add-on 
Mileage - Track mileage in state and out of state, and run IFTA reports 
✔
Requires third-party add-on 
Engine hours - Track engine hours for all assets and equipment 
✔
Requires third-party add-on 

Inventory Management 

    
Track inventory parts & non-inventory items - Track the life of a part all the way from warehouse to tech, customer installation, and invoice
✔
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Generate barcodes and QR codes using bin and aisle numbers for your warehouses 
✔
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Track equipment and warranty by a serial number, QR code, or barcode 
✔
  
Track inventory by warehouses and trucks
✔
  

CRM

    
All your customer information is in one place, organized by tabs for estimates, invoices, service locations, notes, service contracts, and much more
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Scheduling / Dispatching 

    
Create schedules, add tasks, attach parts, and manage resource availability. Dispatch jobs and equipment to techs, and see the availability
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Mobile App 

    
Techs can track time, add jobs, create estimates and invoices, receive payments, view job history, get equipment details, complete forms, and capture signatures
✔
✔
  A configurable mobile client based on the technician’s workflow
✔
Limited

Customer Experience 

    
Create an online portal for each customer with a unique login ID and password 
✔
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Send notifications to customers for jobs scheduled, techs en route, and jobs completed 
✔
  
Send the technician's information and photo to a customer prior to a job 
✔
 

Estimates / Quotes 

    
Create estimates using flat-rate price books or inventory and convert them to jobs 
✔
X
Create customized and branded proposals from configurable templates with terms & conditions, and signature field 
✔
✔
Send proposals directly to customers online and get signature approvals 
✔
  
Create estimates in the field and convert them to jobs with a click 
✔
 

Invoicing

    
Create invoices in the field or office from jobs, estimates, or from scratch 
✔
 ✔
Send auto reminders for overdue invoices and automatically add late fees 
✔
 
Add discounts for customers based on negotiated pricing 
✔
 
Add pictures and forms from jobs as attachments 
✔
X
Automatically add all job notes to invoices
✔
 
Take payments in the field or in the office with integrated payment processing 
✔
 ✔

Service Contracts 

    
Generate profitable service contract estimates that will include equipment items, services for all equipment, and the duration of the contract 
✔
 Requires commercial package
Send service contracts electronically to customers and get online signature approval 
✔
 Requires commercial package
Convert service contracts and automatically generate a list of jobs based on the contract 
✔
 Requires commercial package
Keep track of all jobs performed for a given contract using reports 
✔
 Requires commercial package
Run reports based on the work history of each piece of equipment
✔
 Requires commercial package

Memberships

    
Generate templated, customized memberships for residential customers and automatically schedule future services
✔
 ✔

Custom Forms 

    
Create unlimited forms and checklists using the drag-and-drop tool. Select from 30+ different options to build any type of form including pictures, signatures, and more
✔
✔
Set up form triggers for techs - Remind them to complete forms at job start or completion 
✔
 
Attach forms to jobs or fill them out independently 
✔
  

Time Tracking 

    
Track shifts, job time, travel time, and breaks for each technician 
✔
✔
Automatically create timesheets for techs as they start and end jobs 
✔
✔
Supervisors can clock in and clock out crew members on jobs 
✔
X
Allow techs to view their timesheets and supervisors to approve timesheets 
✔
X

Reminders & Notifications

    
A comprehensive set of reminders and notifications to keep your office team informed 
✔
 ✔
Assign reminders to each office user 
✔
 ✔
Set up reminders for jobs on hold, low inventory, driver license renewals, medical card renewals, service contract scheduling, and expirations
✔
✔ 

Reporting

    
Basic, advanced, and customized reporting and dashboards
✔
 ✔

Integrations

  
 
Complete integration module with both sync and import capabilities
✔
 ✔

 

 

Features

Logo

RazorSync® 

Mobile App 

    

An offline mobile mode so, technicians can work without cellular data

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Allow techs to view and edit their timesheets and supervisors to approve timesheets 
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Limited
Create purchase orders from the field & fill out custom forms for the jobs with reminder triggers
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Assign multiple technicians to a job and allow each technician to complete their own jobs for payroll.
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Add / update equipment for any service location or customer. 
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Technicians can locate nearby trucks to get the required equipment for the job. 
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Inventory Management 

    
Track inventory on warehouses and vehicles. In warehouses, track inventory by isle, bins, or serial numbers.
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Limited
Generate barcodes and QR codes for inventory items. Ability to track each part history from purchase orders to estimates, to jobs, and invoices.
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Create and manage purchase orders from the office or the field, and attach them to jobs
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Set margins & notifications for reorder points so you know when and how much to re-order.  
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Estimates / Quotes 

    
Create customized multi-page proposals, send them to customers, and get online approvals 
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Limited
Convert estimates to jobs with all the information and keep track of your profitability per estimate.
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Hide each line item or add discounts. Choose to only show the total amount. 
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Invoicing

    
Convert invoices from jobs or create new ones from the field and the office. 
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Automatically add all the notes and parts when converting a job to an invoice. Select the pictures and forms from the drop-down to attach to the invoice.
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Manage multiple sites for a single client. For commercial sites, select the location to invoice ‘bill to’ or service location.  
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Select multiple complete jobs for the same customer to create a single invoice.
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Receive partial payments for an invoice, or split a payment between two different payment methods.
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Service Contracts 

    
Generate profitable service contract estimates that will include equipment items, services for all equipment, and the duration of the contract 
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Automatically generate a list of jobs based on the contract. Keep track of all jobs performed for a given contract using reports 
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Reminders & Notifications

    
A comprehensive set of reminders and notifications to keep your office team informed. Ability to assign reminders to other office users.
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 Limited
Set up reminders for jobs on hold, low inventory, driver license renewals, medical card renewals, service contract scheduling, and expirations
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Send notifications to customers for jobs scheduled, techs en route, and jobs completed 
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Automatically send friendly payment reminders for 30-, 60-, and 90- days.  
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Vehicle Management 

    
In-vehicle hardwired GPS tracking 
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Alerts for overspeeding, brakes, acceleration, geofencing, idle time, and ignition
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Maintenance tracking - Get alerts for oil changes, tire rotations, and other preventive maintenance checkups
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Maintenance logging - Record all preventive and non-preventive maintenance checkups.
Track mileage and engine hours for each vehicle
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Onboarding & Support 
 
 

Personalized chat & phone support
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Access to recorded and shared live video training 
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IndusTrack can help you grow your Business Faster.

InventoryManagement@Barcodes

Instant barcode creation for items.

  • Create individual barcodes and QR codes with accurate bin and aisle numbers or other preferred criteria.  
  • Print barcode or QR code labels for assemblies and parts.
  • Scan items in and out of inventory using the mobile scan tool.

Stop the endless search for missing tools.

  • Create a barcode or a QR code for every tool and scan it to add to the inventory.
  • Techs can scan the tool, add to the job and the warehouse people can scan it back to the warehouse. 
  • Keep track of tools' location, at the warehouse or at the job site, and know who last checked it out.
  • Run reports for tools to know the detailed usage history, including tech's details for scanning in or out.

InventoryManagement@Barcodes-1
Reports@Equipment&Warranty

Get equipment & warranty details on the fly.

  • Run reports to review equipment used at each service location.
  • Review equipment work history with all the notes and pictures added.
  • Know which equipment is expired, and get updated on the upcoming warranty expirations. Export all your reports to XLS or PDF files with a click. 

Integrated live maps. 

  • Always know where your technicians are, by having both customers' and technicians' exact locations on the map. 
  • View all the jobs assigned with up-to-the-minute changes.
  • Easily switch between the street for satellite view and search customers, jobs, vehicles, or techs.
Comparison@IntegratedMaps

Less Hassle, More Profit.

Are you ready to get a 10:1 return on investment?