INDUSTRACK VS. FIELDEDGE

Better Value, More Features, Commercial Jobs

  • Complete workflows and features for BOTH commercial and residential jobs

  • Free onboarding and free data migration 

  • Included lifetime technical support by phone, email & text

  • Designed around your customer, not just the operation
Desktop and mobile field service management interfaces

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Features

IndusTrack

FieldEdge®

Per user license
$95.00
$120 (estimated)
Onboarding fees
FREE
$5,000 (estimated)
Data migration fees
FREE
$7,000 (estimated)
Total cost of ownership, 10 seats, 3 years
$34,200
$55,200

Vehicle Management

In-vehicle hardwired GPS tracking
Requires third party add-on
Alerts (speeding, braking, acceleration, geofencing, idle time, ignition on)
Requires third party add-on
Maintenance tracking: get alerts for oil change, tire rotation and other preventive maintenance
Requires third party add-on
Maintenance logging: record all preventive and non-preventive maintenance
Requires third party add-on
Mileage: track mileage in state and out of state, and run IFTA reports
Requires third party add-on
Engine hours: track engine hours for all assets and equipment
Requires third party add-on

Inventory Management

Track inventory parts & non-inventory items; track the life of a part from warehouse to tech to customer installation to invoice.

Generate bar codes, QR codes using bin and aisle numbers for your warehouses
X
Track equipment and warranty by serial number, QR code, or bar code
X
Track inventory by warehouse and by truck

CRM

All your customer information in one place, organized by tabs for estimates, invoices, service locations, notes, service contracts and more

Scheduling / Dispatching

Create schedules, add tasks, add parts, and manage resource availability. Dispatch jobs and equipment to techs, and see availability.

Mobile App

Techs can do time tracking, add jobs, estimates, invoice, receive payments, and view job history, equipment history, complete forms, capture signatures.

Customer Experience

Create an online portal for each customer with unique login ID and password
Send customers notifications for jobs scheduled, techs en route, jobs completed
Send the tech’s information and photo to customer prior to a job

Estimates / Quotes

Create estimates using flat rate price books OR inventory and convert to jobs
X
Create custom branded proposals from configurable templates with terms and conditions, signature field
Send proposals directly to customers online and get signature approvals
Limited
Create estimates in the field and convert to jobs with a click

Invoicing

Create invoices in field or office from jobs, estimates, or from scratch
Send auto reminders for overdue invoices and automatically add late fees
Add discounts for customers based on negotiated pricing
Add pictures and forms from jobs as attachments
X
Configure all job notes to be added to invoices automatically
Take payments in the field or in the office with integrated payment processing

Service Contracts

Generate profitable service contract estimates that will include equipment items, services for all equipment, duration of contract
X
Send service contracts electronically to customers and get online signature approval
X
Convert service contracts and automatically generate list of jobs based on the contract
X
Keep track of all jobs performed for a given contract using Reports
X
Run reports based on each equipment’s work history
X

Memberships

Generate customized memberships for residential customers
Create templated memberships forms for techs to sell on the spot
Auto-generate list of upcoming services for a given membership type
Track all services performed per membership, per type of membership
Run reports to measure profitability

Custom Forms

Create unlimited forms and checklists using our drag and drop tool; select from 30+ different options to build any type of form including pictures, signature forms, multiple columns
Set up form triggers for techs; remind them to complete forms at job start or completion
Attach forms to jobs or fill them out independently

Time Tracking

Track shifts, job time, travel time, breaks, for each technician
X
Automatically create time sheets for techs as they start and end jobs
Supervisors can clock in and clock out crew members on jobs
X
Allow techs to view their time sheets and supervisors to approve time sheets

Reminders and Notifications

Comprehensive set of reminders and notifications to keep your office team informed
Assign reminders to each office user
Set up reminders for jobs on hold, low inventory, driver license renewals, medical card renewals, service contract scheduling and expiration

Reporting

Basic reporting
Customer reports
Resource capacity planning
X
Key Performance Indicators
X
Costing/ Expense

Integration

Full data migration capability from any competitor software
Pre-integrated with QuickBooks desktop and online, and Stripe
Import customers and inventory from any of your vendors and/or Excel/CSV files
Import job history, invoice history, and estimate history or any other historical data from a different software

 

Ready to Grow Revenue and Cut Costs?