INDUSTRACK VS. FIELDEDGE

Better Value, More Features, Commercial Jobs

  • Complete workflows and features for BOTH commercial and residential jobs

  • Free onboarding and free data migration 

  • Included lifetime technical support by phone, email & text

  • Designed around your customer, not just the operation
Desktop and mobile field service management interfaces

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Features

Per user license

IndusTrack

$95.00

FieldEdge®

$120 (estimated)
Onboarding fees

IndusTrack

FREE

FieldEdge®

$5,000 (estimated)
Data migration fees

IndusTrack

FREE

FieldEdge®

$7,000 (estimated)
Total cost of ownership, 10 seats, 3 years

IndusTrack

$34,200

FieldEdge®

$55,200

Vehicle Management

IndusTrack

FieldEdge®

In-vehicle hardwired GPS tracking

IndusTrack

FieldEdge®

Requires third party add-on
Alerts (speeding, braking, acceleration, geofencing, idle time, ignition on)

IndusTrack

FieldEdge®

Requires third party add-on
Maintenance tracking: get alerts for oil change, tire rotation and other preventive maintenance

IndusTrack

FieldEdge®

Requires third party add-on
Maintenance logging: record all preventive and non-preventive maintenance

IndusTrack

FieldEdge®

Requires third party add-on
Mileage: track mileage in state and out of state, and run IFTA reports

IndusTrack

FieldEdge®

Requires third party add-on
Engine hours: track engine hours for all assets and equipment

IndusTrack

FieldEdge®

Requires third party add-on

Inventory Management

IndusTrack

FieldEdge®

Track inventory parts & non-inventory items; track the life of a part from warehouse to tech to customer installation to invoice.

IndusTrack

FieldEdge®

Generate bar codes, QR codes using bin and aisle numbers for your warehouses

IndusTrack

FieldEdge®

X
Track equipment and warranty by serial number, QR code, or bar code

IndusTrack

FieldEdge®

X
Track inventory by warehouse and by truck

IndusTrack

FieldEdge®

CRM

IndusTrack

FieldEdge®

All your customer information in one place, organized by tabs for estimates, invoices, service locations, notes, service contracts and more

IndusTrack

FieldEdge®

Scheduling / Dispatching

IndusTrack

FieldEdge®

Create schedules, add tasks, add parts, and manage resource availability. Dispatch jobs and equipment to techs, and see availability.

IndusTrack

FieldEdge®

Mobile App

IndusTrack

FieldEdge®

Techs can do time tracking, add jobs, estimates, invoice, receive payments, and view job history, equipment history, complete forms, capture signatures.

IndusTrack

FieldEdge®

Customer Experience

IndusTrack

FieldEdge®

Create an online portal for each customer with unique login ID and password

IndusTrack

FieldEdge®

Send customers notifications for jobs scheduled, techs en route, jobs completed

IndusTrack

FieldEdge®

Send the tech’s information and photo to customer prior to a job

IndusTrack

FieldEdge®

Estimates / Quotes

IndusTrack

FieldEdge®

Create estimates using flat rate price books OR inventory and convert to jobs

IndusTrack

FieldEdge®

X
Create custom branded proposals from configurable templates with terms and conditions, signature field

IndusTrack

FieldEdge®

Send proposals directly to customers online and get signature approvals

IndusTrack

FieldEdge®

Limited
Create estimates in the field and convert to jobs with a click

IndusTrack

FieldEdge®

Invoicing

IndusTrack

FieldEdge®

Create invoices in field or office from jobs, estimates, or from scratch

IndusTrack

FieldEdge®

Send auto reminders for overdue invoices and automatically add late fees

IndusTrack

FieldEdge®

Add discounts for customers based on negotiated pricing

IndusTrack

FieldEdge®

Add pictures and forms from jobs as attachments

IndusTrack

FieldEdge®

X
Configure all job notes to be added to invoices automatically

IndusTrack

FieldEdge®

Take payments in the field or in the office with integrated payment processing

IndusTrack

FieldEdge®

Service Contracts

IndusTrack

FieldEdge®

Generate profitable service contract estimates that will include equipment items, services for all equipment, duration of contract

IndusTrack

FieldEdge®

X
Send service contracts electronically to customers and get online signature approval

IndusTrack

FieldEdge®

X
Convert service contracts and automatically generate list of jobs based on the contract

IndusTrack

FieldEdge®

X
Keep track of all jobs performed for a given contract using Reports

IndusTrack

FieldEdge®

X
Run reports based on each equipment’s work history

IndusTrack

FieldEdge®

X

Memberships

IndusTrack

FieldEdge®

Generate customized memberships for residential customers

IndusTrack

FieldEdge®

Create templated memberships forms for techs to sell on the spot

IndusTrack

FieldEdge®

Auto-generate list of upcoming services for a given membership type

IndusTrack

FieldEdge®

Track all services performed per membership, per type of membership

IndusTrack

FieldEdge®

Run reports to measure profitability

IndusTrack

FieldEdge®

Custom Forms

IndusTrack

FieldEdge®

Create unlimited forms and checklists using our drag and drop tool; select from 30+ different options to build any type of form including pictures, signature forms, multiple columns

IndusTrack

FieldEdge®

Set up form triggers for techs; remind them to complete forms at job start or completion

IndusTrack

FieldEdge®

Attach forms to jobs or fill them out independently

IndusTrack

FieldEdge®

Time Tracking

IndusTrack

FieldEdge®

Track shifts, job time, travel time, breaks, for each technician

IndusTrack

FieldEdge®

X
Automatically create time sheets for techs as they start and end jobs

IndusTrack

FieldEdge®

Supervisors can clock in and clock out crew members on jobs

IndusTrack

FieldEdge®

X
Allow techs to view their time sheets and supervisors to approve time sheets

IndusTrack

FieldEdge®

Reminders and Notifications

IndusTrack

FieldEdge®

Comprehensive set of reminders and notifications to keep your office team informed

IndusTrack

FieldEdge®

Assign reminders to each office user

IndusTrack

FieldEdge®

Set up reminders for jobs on hold, low inventory, driver license renewals, medical card renewals, service contract scheduling and expiration

IndusTrack

FieldEdge®

Reporting

IndusTrack

FieldEdge®

Basic reporting

IndusTrack

FieldEdge®

Customer reports

IndusTrack

FieldEdge®

Resource capacity planning

IndusTrack

FieldEdge®

X
Key Performance Indicators

IndusTrack

FieldEdge®

X
Costing/ Expense

IndusTrack

FieldEdge®

Integration

IndusTrack

FieldEdge®

Full data migration capability from any competitor software

IndusTrack

FieldEdge®

Pre-integrated with QuickBooks desktop and online, and Stripe

IndusTrack

FieldEdge®

Import customers and inventory from any of your vendors and/or Excel/CSV files

IndusTrack

FieldEdge®

Import job history, invoice history, and estimate history or any other historical data from a different software

IndusTrack

FieldEdge®

Ready to Grow Revenue and Cut Costs?