INDUSTRACK VS. FIELDEDGE
Better Value, More Features, Commercial Jobs
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Complete workflows and features for BOTH commercial and residential jobs
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Free onboarding and free data migration
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Included lifetime technical support by phone, email & text
- Designed around your customer, not just the operation
669 Likes
Features
IndusTrack
FieldEdge®
Per user license
$95.00
$120 (estimated)
Onboarding fees
FREE
$5,000 (estimated)
Data migration fees
FREE
$7,000 (estimated)
Total cost of ownership, 10 seats, 3 years
$34,200
$55,200
Vehicle Management
✔
✔
In-vehicle hardwired GPS tracking
✔
Requires third party add-on
Alerts (speeding, braking, acceleration, geofencing, idle time, ignition on)
✔
Requires third party add-on
Maintenance tracking: get alerts for oil change, tire rotation and other preventive maintenance
✔
Requires third party add-on
Maintenance logging: record all preventive and non-preventive maintenance
✔
Requires third party add-on
Mileage: track mileage in state and out of state, and run IFTA reports
✔
Requires third party add-on
Engine hours: track engine hours for all assets and equipment
✔
Requires third party add-on
Inventory Management
✔
✔
Track inventory parts & non-inventory items; track the life of a part from warehouse to tech to customer installation to invoice.
✔
✔
Generate bar codes, QR codes using bin and aisle numbers for your warehouses
✔
X
Track equipment and warranty by serial number, QR code, or bar code
✔
X
Track inventory by warehouse and by truck
✔
✔
CRM
✔
✔
All your customer information in one place, organized by tabs for estimates, invoices, service locations, notes, service contracts and more
✔
✔
Scheduling / Dispatching
✔
✔
Create schedules, add tasks, add parts, and manage resource availability. Dispatch jobs and equipment to techs, and see availability.
✔
✔
Mobile App
✔
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Techs can do time tracking, add jobs, estimates, invoice, receive payments, and view job history, equipment history, complete forms, capture signatures.
✔
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Customer Experience
✔
✔
Create an online portal for each customer with unique login ID and password
✔
✔
Send customers notifications for jobs scheduled, techs en route, jobs completed
✔
✔
Send the tech’s information and photo to customer prior to a job
✔
Estimates / Quotes
✔
✔
Create estimates using flat rate price books OR inventory and convert to jobs
✔
X
Create custom branded proposals from configurable templates with terms and conditions, signature field
✔
✔
Send proposals directly to customers online and get signature approvals
✔
Limited
Create estimates in the field and convert to jobs with a click
✔
Invoicing
✔
✔
Create invoices in field or office from jobs, estimates, or from scratch
✔
✔
Send auto reminders for overdue invoices and automatically add late fees
✔
Add discounts for customers based on negotiated pricing
✔
Add pictures and forms from jobs as attachments
✔
X
Configure all job notes to be added to invoices automatically
✔
Take payments in the field or in the office with integrated payment processing
✔
✔
Service Contracts
✔
✔
Generate profitable service contract estimates that will include equipment items, services for all equipment, duration of contract
✔
X
Send service contracts electronically to customers and get online signature approval
✔
X
Convert service contracts and automatically generate list of jobs based on the contract
✔
X
Keep track of all jobs performed for a given contract using Reports
✔
X
Run reports based on each equipment’s work history
✔
X
Memberships
✔
✔
Generate customized memberships for residential customers
✔
✔
Create templated memberships forms for techs to sell on the spot
✔
Auto-generate list of upcoming services for a given membership type
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Track all services performed per membership, per type of membership
✔
✔
Run reports to measure profitability
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Custom Forms
✔
✔
Create unlimited forms and checklists using our drag and drop tool; select from 30+ different options to build any type of form including pictures, signature forms, multiple columns
✔
✔
Set up form triggers for techs; remind them to complete forms at job start or completion
✔
Attach forms to jobs or fill them out independently
✔
✔
Time Tracking
✔
✔
Track shifts, job time, travel time, breaks, for each technician
✔
X
Automatically create time sheets for techs as they start and end jobs
✔
✔
Supervisors can clock in and clock out crew members on jobs
✔
X
Allow techs to view their time sheets and supervisors to approve time sheets
✔
✔
Reminders and Notifications
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✔
Comprehensive set of reminders and notifications to keep your office team informed
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✔
Assign reminders to each office user
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Set up reminders for jobs on hold, low inventory, driver license renewals, medical card renewals, service contract scheduling and expiration
✔
Reporting
✔
✔
Basic reporting
✔
✔
Customer reports
✔
✔
Resource capacity planning
✔
X
Key Performance Indicators
✔
X
Costing/ Expense
✔
✔
Integration
✔
Full data migration capability from any competitor software
✔
Pre-integrated with QuickBooks desktop and online, and Stripe
✔
Import customers and inventory from any of your vendors and/or Excel/CSV files
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Import job history, invoice history, and estimate history or any other historical data from a different software
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