Overlay Maps for Real Time Updates
Using the latest mapping technology, office staff can keep track of where technicians are in real time. Shift schedules or routes on the fly to improve efficiency and provide the best customer service possible.
Eliminate phonecalls, guesswork and uncertainty in scheduling, handling technician travel time and customer inquiries.
Track Technicians in the Field
Our mapping app shows exactly where every technician and vehicle is located in real time. The all-in-one map makes checking on progress simple and immediate so there are fewer mistakes and delays. When a customer calls, you can inform them right away about when their service provider will arrive.
Maximize Schedule Efficiency with Traffic Data
Static maps tell you where to send technicians, but they can’t help you make informed decisions. With traffic data overlaid in real time, every dispatcher has the tools they need to adjust schedules or routes as necessary. The goal is fast, efficient, and on-time service for every customer.
All-in-One Map Manages Workflow
View your technicians’ and service employees’ locations, job plans, and other information in real time. Keep up to date with traffic flow and drive times to facilitate smoother and quicker responses. Satisfy customers at every turn when you share any changes or updates as they happen. IndusTrack’s overlay map module provides what you need to get the job done right.
Find Anything with Powerful Search
Find anything on the map quickly and easily. Search for customer names, technicians, vehicles, jobs or specific addresses and snap to that location with info about current status.