Book the job while the customer is on the phone, put it on the right tech's day, and move it when plans change. Every job knows its service location and unit. No credit card. No time limit.
The schedule lives on a whiteboard, a spreadsheet and someone's memory. Answering a customer means walking over and asking.
The customer has six locations. The calendar entry says the company name, and the tech calls the office to find out where to go.
One emergency call moves three jobs, and the maintenance visit that was due this month quietly slides into the next.
In IndusTrack every scheduled job belongs to a customer, a service location and the equipment you'll work on, and the whole office sees the same board. For the office, it's free.
Pick the customer, the service location and the unit, and add the problem and site notes while the customer is still on the phone.
Drop it on the scheduling board for the right tech and time. Every job shows its status: unassigned, assigned, on hold or done.
The scheduled job becomes the work order, and the finished work order becomes the invoice without retyping. The visit is saved to the unit's history.
Want your techs to see their schedule and jobs on their phones? That's Pro. Your office setup stays exactly as it is.
Start with the office today. Add field tech licenses when your techs need their schedule, jobs and equipment history on their phones. Office users stay free either way.
Free $0Every office user |
Pro Per techOnly field techs pay |
|
|---|---|---|
| Run the office | ||
| Unlimited office usersOwners, dispatchers, office managers, estimators | ✓ | ✓ |
| Customers and contactsFull job history for every customer | ✓ | ✓ |
| Multiple service locationsOne customer, many sites | ✓ | ✓ |
| Scheduling boardBook, assign and move jobs | ✓ | ✓ |
| Work orders | ✓ | ✓ |
| Estimates and invoices | ✓ | ✓ |
| Customer equipment trackingService history by unit | ✓ | ✓ |
| Basic inventory | ✓ | ✓ |
| Reports | ✓ | ✓ |
| Connect the field | ||
| Technician mobile appJobs, customer history and equipment on site | ✕ | ✓ |
| Advanced dispatching | ✕ | ✓ |
| QuickBooks Online and Desktop syncIncluding QuickBooks Payroll | ✕ | ✓ |
| Service contracts | ✕ | ✓ |
| Payment processing | ✕ | ✓ |
| Full inventoryWarehousing, serialized, barcodes | ✕ | ✓ |
| Proposals, templates and automated reminders | ✕ | ✓ |
| Crew management and customer portal | ✕ | ✓ |
| Good to know | ||
| Credit card to start | Not needed | Not needed |
| Contract | None | None |
| Setup fee | None | None |
| GPS vehicle trackingHardware add-on | Add-on | Add-on |
| Start Free | See Pro pricing | |
Not sure which you need? Talk to the founder for 15 minutes. He'll tell you honestly.
"We have over 200 people using this system every day. [...] When something comes up, someone actually answers."
Looking for the whole office system? See free field service software and free work order software, or the pages for HVAC, plumbing and electrical contractors.
Free for every office user. No credit card, no time limit, no contract.
Built for commercial HVAC, plumbing, electrical and mechanical contractors.