COMMERCIAL SERVICE CONTRACTOR SOFTWARE
Grow Your Commercial Service Business with Less Effort
Grow your commercial accounts, make your technicians more profitable, and manage service contracts easily using smart, integrated workflows. Access all the field service management apps you need in a single platform that supports both desktop and mobile devices.
What Is Commercial Service Software?
Commercial field service management (FSM) software helps you run your business more efficiently and profitably. IndusTrack’s all-in-one, cloud-based app coordinates your field and office employees automatically. It empowers you to track all of your customer information, schedule jobs and dispatch technicians, generate professional proposals, track employee time, and invoice customers.
For commercial companies, keep track of equipment using serial, bar code, or QR code, track service history per equipment and service location, create service contracts and automatically, schedule recurring jobs based on agreements. You can monitor, analyze, and improve performance with dashboards and reporting.
Commercial Service Contractors May Be Using One of the Following Processes
Challenges Using Paper-Based Processes
Paper-based methods are the least efficient way to run your service business. You may have adopted a few software and Internet-based tools over the years. Old methods don’t just cost you money, they also limit your ability to grow and take advantage of other opportunities.
- Difficulty and wasted time due to schedule changes
- Lots of double data entry
- Under billing
- Lost records
- Takes a long time to get paid
Conquer these challenges and eliminate costly paper processes. Learn more in our white paper, Paper-Based Dispatching for Service Businesses.
Challenges Using Email-Based Processes
You’re moving away from paper-based methods. You may have adopted a few software tools like email calendars and shared drives. Disconnected methods save some time. But they still handicap you from growing, and they require significant manual hand-holding in order to work.
- Lots of double data entry
- Takes a long time to get paid
- Techs can’t see job history in the field
- Customer data lives in multiple locations
- Inaccurate time tracking and job costing
- No comprehensive reporting
Take the next step to a fully digital office. Learn more in our white paper, Email-Based Dispatching for Service Businesses.
Challenges Using Patchwork Systems
You’ve grown well beyond paper-based methods. You use several software solutions to manage different parts of your operation. However, having multiple different tools creates a whole host of challenges. There is no single workflow from first call to collecting payment.
- Must sync data between multiple software tools
- Can’t manage inventory in warehouses or on trucks
- Can’t manage memberships, service agreements or recurring services
- Steep learning curve
- No workflow from estimate to payment
Want to eliminate all the points of failure in your workflow? Learn more in our white paper, Patchwork Systems for Service Businesses.
Challenges Using Semi-Tech Systems
You’re operating mostly or entirely with digital tools. But digital scheduling and dispatching is just the first step. You may use internet-based tools like dispatching software, Google Docs, and QuickBooks Online. But you’re leaving money on the table and you can’t effectively analyze where or how you could recover it.
- Can’t manage inventory in warehouses or on trucks
- Difficult to create recurring service contracts and proposals
- Can’t track or show equipment service history
- Complex job queues
- Weak or nonexistent reporting on bids, costs, and actual revenue
Stop leaving money on the table. Upgrade to a true all-in-one HVAC application with a comprehensive workflow.
Complete Software Platform to Run Your Commercial Trade Business
Dispatching
Instantly update your techs and the schedule
Proposals
Generate professional, branded proposals
Service Agreements
Upsell with every job and automatically schedule
Time Tracking
Automate time sheets via mobile devices
Reporting
Analyze the business and make better decisions
Hardwired GPS
Easily manage vehicles and assets
QuickBooks Integration
Two-way QuickBooks/QBO sync
Customer Experience
Friendly notifications and portals
Invoicing
Easily generate detailed invoices and send PDFs
Custom Forms
Create and submit unlimited forms via our mobile app
CRM
Access all customer and historical info instantly
Live Mapping
Locate customers, techs, and routes
Return on Investment
Commercial HVAC/mechanical, plumbing, and electrical service companies save thousands of dollars every month using IndusTrack.
An example company with 10 field technicians and 3 office employees can save more than $200,000 per year. IndusTrack eliminates redundant, tedious manual tasks, accelerates communication, and enables everyone to be more productive.
Calculate your own potential return on investment by clicking the button.
Results
Daily Savings: $800
Monthly Savings: $16,000
Annual Savings: $216,000
Assumptions: Typical commercial service trade company: 10 field employees at $75 average payroll, tax, & insurance cost per hour. 3 office staff at $40 average payroll, tax, & insurance cost per hour.
What Makes Industrack the Best Commercial FSM Software?
- Manage single and multi-location customers
- Create customized commercial proposals and invoices
- Get everything you need in an FSM software at the lowest price
- Enjoy free support, onboarding, and data migration
- Manage your inventory with bar code, QR code, or serial numbers
- No more painful integrations
Lee Peterson
Servicemaster clean
“Having everything in one system has been so convenient. Not having to switch back and forth between multiple software has made us so much more efficient.”