INDUSTRACK VS. FIELDEDGE
Better Value, More Features, Commercial Job Types
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Complete workflows and features for BOTH commercial and residential job types
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Free onboarding and free data migration
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Included lifetime technical support by phone, email & text
- Designed around your customer, not just the operation
Serving Both Commercial and Residential Contractors
Most service contractors deliver a mix of commercial and residential installation and service. IndusTrack allows you and your field techs to easily switch from a residential workflow to commercial workflow.
FieldEdge specializes in residential service and is not designed for commercial job workflows. It cannot handle both types of jobs.
Designed Around the Customer, Not Just the Operation
IndusTrack’s residential workflow includes advanced CRM features, flat rate price books, professional proposal templates, one-click conversion from estimate to job to invoice, and mobile payment processing.
In addition, the commercial workflow includes inventory-based estimates, service agreement templates, progressive billing, detailed reports on profitability by customer, by job type, or by service agreement, and deep inventory management capabilities.
FieldEdge lacks the depth of IndusTrack’s CRM information capture and tracking capabilities.
Significant Price Savings
IndusTrack’s top tier software costs less than FieldEdge. Our pricing is the same for office users and field users. FieldEdge charges approximately $2,000 for training and implementation. They charge extra per seat fees for field technicians.
In your first year, because of our free training, free onboarding, and free data migration, your total cost savings could be anywhere from $3,000 to $10,000 depending on the number and types of features you would need to add to FieldEdge to match our capabilities.
Real inventory with bar code, QR code, and serial numbers
IndusTrack’s inventory and warranty tracking features are unmatched. It includes check-in and check-out of parts, reporting, and setting re-order point notifications. It also simplifies warranty tracking for parts and services.
Inventory management and warranty tracking is not a capability within FieldEdge.
Integrated Hardwired GPS Tracking
IndusTrack is the only field service management system on the market that offers available hardwired GPS tracking for trucks and other assets. This helps contractors protect some of their largest capital investments, control vehicle expenses, and keep drivers accountable for their performance and driving behaviors.
GPS tracking enhances your ability to dispatch assets and attribute total costs to jobs, so you can measure your profitability and make better decisions going forward.
IndusTrack |
FieldEdge® |
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Per user license
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$95.00
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$120 (estimated)
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Onboarding fees
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FREE
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$5,000 (estimated)
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Data migration fees
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FREE
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$7,000 (estimated)
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Total cost of ownership, 10 seats, 3 years
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$34,200
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$55,200
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Solution by Industry |
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Residential service
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✔
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✔
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Commercial service
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✔
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New construction
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✔
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Vehicle Management |
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GPS tracking
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✔
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Vehicle diagnostics and maintenance planning
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✔
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Routing
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✔
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Hardwired
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✔
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Mileage reports
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✔
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Asset tracking
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✔
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Integrated mapping
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✔
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Inventory Management |
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Track basic inventory and items
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✔
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✔
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Track serial numbers
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✔
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Track warranty by serial number
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✔
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Track inventory by warehouse
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✔
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Track inventory on trucks
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✔
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CRM |
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Multi service location
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✔
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✔
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Equipment tracking with serial number
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✔
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Tabs for estimation, invoicing, jobs
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✔
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✔
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Notes
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✔
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✔
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Attachments/ Documents
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✔
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✔
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Scheduling / Dispatching |
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Multiple tasks
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✔
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Forms
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✔
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✔
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Parts and material
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✔
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✔
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Attachments/ Documents
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✔
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✔
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Job notes
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✔
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✔
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Job status
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✔
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✔
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Job tagging
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✔
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✔
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Recurring jobs
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✔
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✔
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Crew groups
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✔
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Job pausing and travel time
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✔
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Mobile App |
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Job forms
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✔
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✔
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Estimates
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✔
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✔
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Invoicing
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✔
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✔
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Picture capture
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✔
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✔
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Price presenter
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✔
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Signature capture
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✔
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✔
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Notifications
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✔
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✔
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SMS & text alerts
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✔
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✔
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Job history
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✔
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✔
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Work orders
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✔
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✔
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File attachments
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✔
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✔
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Mobile credit card reader
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✔
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✔
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Notes
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✔
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✔
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GPS driving directions
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✔
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✔
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Time tracking
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✔
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✔
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Customer Portal |
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Basic portal with view options
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✔
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✔
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Estimates / Quotes |
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Custom estimates
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✔
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✔
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Branded templates
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✔
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✔
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Basic estimates/ quotes
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✔
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✔
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Estimate with multi-phase
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✔
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Project base estimates
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✔
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Invoicing |
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Custom invoicing
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✔
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✔
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Invoicing with auto pictures and forms
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Custom forms |
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Build your own forms
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✔
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✔
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Advanced forms
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✔
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Forms tiggers
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✔
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✔
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Payments |
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Basic payments
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✔
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✔
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Reporting |
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Basic reporting
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✔
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✔
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Customer reports
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✔
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✔
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Resource capacity planning
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✔
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Key Performance Indicators
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✔
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Tech performance rating
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✔
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Costing / Expense |
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Time tracking
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✔
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✔
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Crew management
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✔
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Travel time
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✔
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Integration |
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Xero Sync
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Stripe
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✔
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✔
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QuickBooks Online
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✔
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✔
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QuickBooks
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✔
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✔
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QuickBooks Sync two way
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✔
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Phone system
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✔
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✔
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